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SHELBY COUNTY COMMUNITY SERVICES AGENCY (CSA) IS NOW ACCEPTING DROP-OFF UTILITY APPLICATIONS. Applications can be dropped off via a drop box at: Community Services Agency 3772 S. Hickory Ridge Mall, Suite 516 Memphis, TN 38115 Please note, due to COVID-19, there are no face-to-face interactions and you will not be allowed to speak with CSA staff when dropping off utility applications. |
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(For Returning Customers Only)
If you have received assistance between October 1, 2017 and September 30, 2019 you are eligible to apply online at: https://thosolutions.com/TNOnlineApplication. New customers should email a completed application with required documents to LIHEAP@shelbycountytn.gov or mail in a paper application.
Returning customers who received assistance prior to October 1, 2017 should email a completed application with required documents to LIHEAP@shelbycountytn.gov or mail in a paper application.
Community Services Agency
3772 S. Hickory Ridge Mall, Suite 516
Memphis, TN 38115
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Our agency is committed to helping our community through a variety of programs offering help and support. These programs include food distribution, emergency assistance and help with energy bills, childcare, education, and helping improve self-reliance in families and individuals. Please select a service below for more details and information on qualifying and applying.
Get help with applying for services during the COVID-19 pandemic.
Get help paying utility bills with the Low-Income Home Energy Assistance Program.
If an emergency has stopped you from paying the rent or mortgage, the CEAP can help you keep your home.
If you have prescriptions your insurance won’t cover, or if you don’t have insurance, the Medical Prescription Program can help.
Need help setting goals for yourself? Check out the Self-Sufficiency Program to learn how you can access services specifically designed to help low-income individuals and families.
Where human needs and government intersect. The Division of Community Services addresses underlying conditions for wellbeing and justice, for all to reach their full potential. Learn more about services for seniors, crime victims, veterans, and those involved in the justice system.
Shelby County Community Services Agency
Rent/Family Support/Prescription Assistance:
2670 Union Ave Extended, Suite 500
Memphis TN 38112
901.222.4200
Utility Assistance
3772 South Hickory Ridge Mall #516
Memphis, TN 38115
901.222.4270
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