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The CARES Act rent/ mortgage assistance program is reserved ONLY for citizens who have lost their job or experienced a reduction in income due to COVID-19.  

If you have not be affected by COVID-19 you can click this link for Rent assistance


To Apply:

You will need:

  • State Issued ID
  • Social Security cards for all household members
  • Income information for household (i.e. check stubs, award letter)
  • Proof of crisis

This program is offered throughout the year or until funds are exhausted. Customers can submit an application by clicking on "Download Application Form" and completing fillable application and Printing.  Completed application can be mailed to 1188 Minna Pl., Memphis, TN  38104 or fax to 901-222-4241/901-222-4242. There is also a drop box at this location.

download application form

CARESACT Landlord Form

Please take a moment to complete the Customer Satisfaction Survey

Click here

                        CSBG/CaresAct Rent/Mortgage Assistance Income Guideline for FY 2022
                             (EFFECTIVE October 1, 2021)

               200% Federal Poverty Guidelines

People in HouseholdAnnual IncomeMonthly Income
01 $25,760.00 $2,146.67
02 $34.840.00 $2,903.33
03 $43,920.00 $3,660.00
04 $53,000.00 $4,416.67
05 $62,080.00 $5,173.33
06 $71,160.00 $5,930.00
07 $80,240.00 $6,686.67
08 $89,320.00 $7,443.33
For Each Additional Person Add: $9,080.00 $ 756.67




       Shelby County Community Services       Family Support/Rent/Utility Assistance and Prescription Assistance
1188 Minna Pl.
Memphis TN 38104


The Community Services Agency strives to empower its customers to not only improve their lives through economic security and stability, but also their communities by planting seeds of change as we move toward a brighter future.