Rent/Mortgage Assistance

Covid19 CSA Apply11

Comprehensive Emergency Assistance Program

Emergencies happen. If something is preventing you from paying rent or your mortgage, the Comprehensive Emergency Assistance Program (CEAP) can help. CEAP is designed to support families through tough times and keep them from losing their homes through eviction, foreclosures, or other circumstances. If you’ve had an unexpected, uncontrollable circumstance like a medical bill or loss of employment within the past 120 days, you may qualify for CEAP assistance.

Eligible households can receive up to $1000 once per program year.

To Qualify:

Your family’s monthly income must be below 125% of the Federal Poverty Income Guideline and you must have an unexpected, uncontrollable circumstance that:

  • caused a reduction in income (such as losing a job) OR
  • was an out-of-pocket expense (such as medical emergencies)
  • was within the past 120 days
  • prevented the household from being able to pay rent/mortgage

To Apply:

You will need:

  • Social Security card/identification for all household members
  • Proof of all household income (i.e. check stubs, award letter)
  • Proof of pending eviction/foreclosure
  • Proof of crisis/out of pocket expense

This program is offered throughout the year until all funds are exhausted. Each customer must have an appointment. Appointments are taken each Wednesday starting at 8:00 a.m.

To make an appointment, call (901) 222-4299 or print and complete the following documents:

      CSBG Application                                           Landlord Forms

      download application form                                           download application form

A past due bill sitting with a model house on a calendar, Behind on your mortgage payments

Contact Information

2670 Union Ext., Suite 500
Memphis, TN 38112

Appointment Line


Monday - Friday
8:00 am - 4:30 pm
Appointments taken beginning at 8:00 am.

(EFFECTIVE April 2020)

200% Federal Poverty Guidelines

People in HouseholdAnnual IncomeMonthly Income
01 $25,520.00 $2,126.67
02 $34,480.00 $2,873.33
03 $43,440.00 $3,620.00
04 $52,400.00 $4,366.67
05 $61,360.00 $5,113.33
06 $70,320.00 $5,860.00
07 $79,280.00 $6,606.67
08 $88,240.00 $7,353.33
For Each Additional Person Add: $8,960.00 $746.67

Shelby County Community Services Agency

Rent/Family Support/Prescription Assistance:
2670 Union Ave Extended, Suite 500
Memphis TN 38112


Utility Assistance
3772 South Hickory Ridge Mall #516
Memphis, TN 38115

The Community Services Agency strives to empower its customers to not only improve their lives through economic security and stability, but also their communities by planting seeds of change as we move toward a brighter future.