How Can We Help You Today?
CSA will be closed on July 3rd, 2026, in observance for Independence Day. Regular business hours will resume Monday, July 6, 2026.
NEW! CSA and MLGW ARE PARTNERING TO SERVE YOUR UTILITY NEED.
MUST MAKE AN APPOINTMENT USING THE ONLINE CALENDAR
MLGW’s downtown location (245 S. Main) will serve as a CSA CO-LOCATION for LIHEAP assistance appointments starting June 15.
MUST MAKE AN APPOINTMENT USING THE ONLINE CALENDAR
Senior Support
Seniors age 60 or older who are unable to complete the application independently or require an accommodation may contact our Call Center at 901-222-4200.
Our team can help you gather your documents and answer any questions about the application process.
To help your application go smoothly, please review the Documents You May Need before you call.
Utility
Assistance
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Rent & Mortgage Assistance
Comprehensive Emergency Assistance Program
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Business partner relationships are important connections and resources as we assist individuals and families with plans for the future. Building future business partner relationships can help us to fulfill the services needed by Shelby County Residents.
Notice:
We do not accept payment for our services. If any Person or agency requests payment for our grant-funded services it is a scam. Ensure that when you receive an application to fill out or to submit a completed application it comes from a person with a Shelby County government Badge for your safety.
Partnership
Roundtable
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Shelby County Vendor Registration
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This website is supported by Grant Numbers 93.569 (Community Services Block Grant) and 93.568 (Low Income Home Energy Assistance Program) from the Office of Community Services, a division of the U.S. Department of Health and Human Services. Neither the Administration for Children and Families nor any of its components operate, control, are responsible for, or necessarily endorse this website (including, without limitation, its content, technical infrastructure, and policies, and any services or tools provided). The opinions, findings, conclusions, and recommendations expressed are those of the author(s) and do not necessarily reflect the views of the Administration for Children and Families or the Office of Community Services.