Rent/Mortgage Assistance

Comprehensive Emergency Assistance Program

Emergencies happen. If something is preventing you from paying rent or your mortgage, the Comprehensive Emergency Assistance Program (CEAP) can help. CEAP is designed to support families through tough times and keep them from losing their homes through eviction, foreclosures, or other circumstances. If you have experienced an unexpected, uncontrollable circumstance like a medical bill in the past 120 days, or loss of employment within the past 12 months you may qualify for CEAP assistance.

Eligible households can receive up to $1,500 once per program year.

 To Qualify:

Your family’s monthly income must be at or below 200% of the Federal Poverty Income Guideline and you must have an unexpected, uncontrollable circumstance.

***Uncontrollable circumstances are provable circumstances that caused an uncontrollable reduction in income and/or an unexpected out-of-pocket expense like job loss, death of spouse, unexpected repair or replacement of a large appliance, or a medical emergency***

To Apply:

You will need:

  • State Issued ID
  • Social Security cards for all household members
  • Income information for household (i.e. check stubs, award letter)
  • Proof of pending eviction/foreclosure
  • Proof of crisis/out of pocket expense
A past due bill sitting with a model house on a calendar, Behind on your mortgage payments














Funding will be available on October 3, 2022 starting at midnight.  


We will be accepting applicants by APPOINTMENT ONLY. One of our Intake Specialist will contact you once you have signed up for an appointment slot.

 For ADA assistance contact CSA at 901-222-4200 should you experience difficulty signing up for an appointment slot.  



      Rent and Mortgage Assistance Income Guidelines for FY 2022

(EFFECTIVE October 1, 2021)

200% Federal Poverty Guidelines 

People in HouseholdAnnual IncomeMonthly Income
01 $25,760.00 $2,146.67
02 $34,840.00 $2,903.33
03 $43,920.00 $3,660.00
04 $53,000.00 $4,416.67
05 $62,080.00 $5,173.33
06 $71,160.00 $5,930.00
07 $80,240.00 $6,686.67
08 $89,320.00 $7,443.33
For Each Additional Person Add: $9,80.00 $ 756.67



Shelby County
Community Services Agency
1188 Minna Pl. Memphis TN 38104