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SHELBY COUNTY COMMUNITY SERVICES AGENCY (CSA) IS NOW ACCEPTING DROP-OFF UTILITY APPLICATIONS.

Applications can be dropped off via a drop box at:

Community Services Agency

3772 S. Hickory Ridge Mall, Suite 516

Memphis, TN 38115

Please note, due to COVID-19, there are no face-to-face interactions and you will not be allowed to speak with CSA staff when dropping off utility applications.

apply
(For Returning Customers Only)

If you have received assistance between October 1, 2017 and September 30, 2019 you are eligible to apply online at:  https://thosolutions.com/TNOnlineApplication.

New customers should email a completed application with required documents to LIHEAP@shelbycountytn.gov or mail in a paper application.
 
Returning customers who received assistance prior to October 1, 2017 should email a completed application with required documents to LIHEAP@shelbycountytn.gov or mail in a paper application.
Community Services Agency
3772 S. Hickory Ridge Mall, Suite 516
Memphis, TN 38115

 

Shelby County Community Services Agency

Rent/Family Support/Prescription Assistance:
2670 Union Ave Extended, Suite 500
Memphis TN 38112
901.222.4200

 

Utility Assistance
3772 South Hickory Ridge Mall #516
Memphis, TN 38115
901.222.4270

The Community Services Agency strives to empower its customers to not only improve their lives through economic security and stability, but also their communities by planting seeds of change as we move toward a brighter future.